Privacy & Legal
Legal Disclaimer
Plotline Health operates in full compliance with state and federal healthcare regulations. Our physicians are licensed and credentialed through appropriate state medical boards in Alabama, Georgia, Florida, and Idaho. More state medical licenses will be added and updated as necessary.
Service Requirements:
- Initial consultations must be conducted in person at our Birmingham, Alabama location
- Telemedicine services available only when patients are physically located in states where we hold active licenses
- We are continuously expanding licensure to additional states
Privacy Policy
Our Commitment
Your privacy is fundamental to our practice. We protect your health information in compliance with HIPAA and all applicable privacy laws. We collect only what's necessary to provide exceptional preventative care and never sell your data to third parties.
Information We Collect
Health Information: Medical history, test results (genetic, lab, imaging), medications, lifestyle data, wearable device data, and all information necessary to provide comprehensive preventative care.
Website Information: Anonymized data including IP address, pages viewed, and session information collected via Matomo, a privacy-focused analytics platform that doesn't share data with third parties.
How We Use Your Information
- Healthcare Delivery: Assessments, diagnosis, treatment planning, care coordination, and ongoing health monitoring
- Practice Operations: Scheduling, billing, quality improvement, and regulatory compliance
- Communication: Appointment reminders, test results, health updates, and secure messaging
Information Security
We protect your data through encryption, HIPAA-compliant systems, strict access controls, staff training, and regular security audits. All electronic health data is encrypted in transit and at rest.
Information Sharing
Within our practice: Only healthcare professionals and staff directly involved in your care or practice operations.
Outside our practice with your authorization: Other healthcare providers, specialists, or designated family members.
Required by law: Public health authorities, legal proceedings, regulatory oversight, or to prevent serious health threats.
Business partners: Carefully selected vendors (labs, imaging platforms, technology providers) bound by HIPAA confidentiality requirements.
We never sell your information to third parties.
Genetic Information Protection
Your genetic data is protected under the Genetic Information Nondiscrimination Act (GINA), which prohibits health insurers and employers from discriminating based on genetic information. Note: GINA does not cover life insurance, disability insurance, or long-term care insurance.
Your Rights
Under HIPAA, you have the right to:
- Access and receive copies of your health records
- Request corrections to your records
- Request restrictions on how we use your information
- Receive confidential communications
- Receive an accounting of certain disclosures
- Revoke authorizations you've previously given
- File a complaint without retaliation
To exercise these rights, contact us at info@plotline.health or 205-201-0830.
Website Tracking Opt-Out
You can opt out of website analytics tracking below. This does not affect your healthcare services.
Data Retention
We retain health records for a minimum of seven years as required by law, or longer when necessary for ongoing care.
Policy Updates
We may update this policy periodically. Significant changes will be posted on our website with an updated effective date, and active patients will be notified via email.
Contact Us
Privacy questions or to exercise your rights:
Plotline Health 400 Vestavia Parkway, Suite 406 Vestavia Hills, AL 35216
Phone: 205-201-0830
Email: info@plotline.health